Reference

5unsur Privacy Policy For Your Account

Our Privacy Policy explains how 5unsur handles the account, device and wallet details needed for access, including checks connected with DANA, OVO, GoPay and QRIS.

Account dataWallet recordsCookie choicesAccess requests
5unsur 5unsur Privacy Policy For Your Account
PRIVACY CONTACT

Get Help With A Policy Request

A clear contact path matters when your account record or wallet reference needs attention.

Account request Ask us to correct an account detail by naming the field that needs changing…
Wallet query For a DANA, OVO, GoPay or QRIS reference, send the transaction date and reference…
Access concern If a new device shows an unfamiliar session, contact us through the account support…
DATA CONTROL

What You Can Check And Change

We keep this policy practical by linking each privacy choice to a recognisable account action.

Account records

We use the details attached to your account to provide access, confirm requested changes and connect support replies with the…

Cookie settings

Browser cookies can retain login state and selected preferences.

Device signals

We may use device and session signals to identify unusual sign-ins.

Account security

Phone verification helps connect access to your account. Never send a password, wallet PIN or full authentication code when requesting…

Retention requests

We retain records for the period needed for account administration, payment reconciliation, security checks and legal duties, then assess whether…

Change or deletion

You can ask us to correct, export or delete eligible personal data through support.

Privacy Policy Answers For 5unsur

These Privacy Policy answers address the account and payment questions we expect from Indonesian customers before they open an account. Each answer points to a practical step, from phone verification and cookie controls to a request about DANA, QRIS or another wallet reference.

It covers account details, phone verification, device and session signals, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account actions.

Phone verification helps us connect account access and requested changes with the correct person. It also supports checks when a new device signs in or an account request involves private records.

Yes. We may retain transaction references and status details needed to match a requested account action. DANA, QRIS and other payment providers manage their own records under their separate terms.

Contact us through the support route in your account area, identify the profile email or phone number, and request a data copy. We may confirm ownership before releasing account-linked records.

You can request correction or deletion of eligible data through support. We assess the request against account administration, payment reconciliation, security and legal retention needs before confirming the available action.

Cookies and browser storage may retain login state or selected settings on your mobile path. You can adjust them in browser controls, but disabling some cookies may require repeated account steps.

Yes. Privacy rights, account access and eligibility depend on local law. We assess requests using the rules that apply to your location and explain any limit through the support contact path.